Lighthouse Counseling Solutions
Privacy Policy
Last Updated and Effective: August 20, 2025
Website: www.therapylighthouse.com
At Lighthouse Counseling, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our site, you agree to the terms outlined in this policy.
1. Information We Collect to Serve You Better
We may collect the following types of information:
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Personal Information: Name, email address, phone number, or other details you provide when you contact us or book services.
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Usage Data: Information such as IP address, browser type, device information, pages visited, and time spent on our website.
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Cookies and Tracking: We use cookies to enhance user experience, track website performance, and improve our services.
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Protected Health Information (PHI): If you share health-related details, we handle them in compliance with applicable privacy regulations.
2. Use of Information
We use your information to:
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Provide and improve our services
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Respond to inquiries and requests
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Communicate updates and relevant information
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Conduct analytics and measure site performance
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Collect personal contact information and messages through our forms. This information is stored securely within Wix and is not shared or sold to advertisers or third parties
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Cookies and pixels from Google Ads, Meta, Instagram, and TikTok to track anonymous site activity and improve ads. These tools do not access your personal contact information and messages
3. Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance user experience. These fall into three categories:
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Essential Cookies
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Required for site operation, security, and basic functionality.
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These cannot be disabled.
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Analytics Cookies
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Tools: Google Analytics, Google Search Console
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Purpose: Understand traffic, site performance, and visitor behavior.
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Data is aggregated and anonymized whenever possible.
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Advertising Cookies
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Tools: Google Ads, Facebook Ads, Instagram Ads, TikTok Ads
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Purpose: Deliver personalized advertisements and measure campaign effectiveness.
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These cookies may track your browsing activity across websites.
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Consent Management
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On your first visit, you will see a cookie consent banner that allows you to Accept "Got It!", or Preferences.
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You may change your preferences at any time through the “Cookie Settings” link in our footer.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share information with:
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Service Providers: To support our operations (e.g., website hosting, analytics).
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Advertising Partners: For delivering and measuring advertising campaigns.
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Legal Compliance: When required by law or to protect our rights.
5. HIPAA and PHI
If you provide Protected Health Information (PHI) through forms, messages, or service requests, we handle this data in compliance with HIPAA standards. We do not share PHI with advertising or analytics partners. You should avoid including sensitive health details in non-secure contact forms.
6. Cookies & Tracking Technologies
You may choose to disable cookies in your browser settings. Note that some parts of our website may not function properly if cookies are disabled.
7. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
8. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in certain regions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.
9. Your Rights
Depending on your location, you may have rights to:
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Access, update, or delete your personal information
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Opt out of marketing emails
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Restrict or object to how we process your information
To exercise your rights, please contact us at: info@therapylighthouse.com
10. Data Security
You may choose to disable cookies in your browser settings. Note that some parts of our website may not function properly if cookies are disabled.
11. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
12. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in certain regions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The effective date will always be noted at the top of the page.
10. Contact Us
Lighthouse Counseling Solutions
Email: info@therapylighthouse.com
Phone: (213)505-6771
Website: www.therapylighthouse.com