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Lighthouse Counseling Solutions
Lighthouse Counseling Solutions

Health Data Privacy Policy

Last Updated and Effective: August 20, 2025
Website: www.therapylighthouse.com

 

At Lighthouse Counseling Solutions, protecting your privacy and the confidentiality of your personal health information is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect to Serve You Better

We may collect two types of information:

a) Personal Information

  • Name, email address, phone number, and any details you provide when booking appointments or completing forms.

b) Protected Health Information (PHI)

  • Information about your health, symptoms, treatment, or other medical details that you provide for therapy-related services.

c) Website Usage Data

  • IP addresses, browser type, device details, and pages visited, used for analytics and security.

2. How We Use Your Information

We may use your personal and health information to:

  • Provide therapy services and respond to your inquiries

  • Schedule appointments and manage your care

  • Process payments for services rendered

  • Improve our website and client experience

  • Comply with legal and regulatory obligations

3. HIPAA Compliance & PHI Protections

If you are located in the United States, any information that qualifies as Protected Health Information (PHI) will be handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This means:

  • Your PHI will not be disclosed without your authorization, except as permitted or required by law.

  • PHI may be used for your treatment, payment processing, or health care operations (such as administrative purposes).

  • You have the right to request restrictions on certain uses or disclosures of your PHI.

4. Sharing of Information

We will not sell, rent, or trade your personal or health information. We may disclose your information only in the following cases:

  • With your explicit written authorization

  • To trusted service providers who support our operations under strict confidentiality agreements

  • As required by law, such as in cases of abuse reporting, public health requirements, or court orders

  • To protect the safety of yourself or others

5. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your data, including secure servers, encryption, and restricted access. While we take every precaution, no system is completely secure.

6. Your Rights Under HIPAA

You have the following rights regarding your Protected Health Information:

  • Access & Copies: You may request a copy of your records.

  • Amendments: You may request corrections to your records if you believe they are inaccurate.

  • Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI.

  • Restrictions: You may request limitations on how we use or disclose your PHI.

  • Confidential Communications: You may request that we contact you in a specific way (e.g., phone, email, mailing address).

To exercise any of these rights, please contact us directly.

7. Cookies & Tracking

Our website may use cookies and similar technologies to improve performance and enhance user experience. You may disable cookies in your browser, but some features may not function correctly.

8. Children’s Privacy

Our services are not directed to children under 13 (or under 16 in certain regions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.

9. Updates to This Privacy Policy

 

       We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

       

      Lighthouse Counseling Solutions
      Email: info@therapylighthouse.com
      Phone: (213)505-6771
      Website: www.therapylighthouse.com

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